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WHO DOES WHAT

If you have a question, please consult the table below to determine which department to contact. You may also contact your relationship manager.

  Function   Department
  Advances (take down and rates)   Money Desk
  Affordable Housing Program   Housing and Community Investment
  Audit Requirement, outside   Internal Audit
  Call Reports, submission of   Credit
  Certificate of Membership,
requests for
  Legal
  Collateral, eligibility guidelines   Collateral
  Collateral, listing   Collateral
  Collateral, pledging method (delivery, listing, or blanket-lien)   Collateral
  Collateral, updating balances of mortgages delivered or listed   Collateral
  Community Development Programs, information on   Housing and Community Investment
  Community Development Programs, technical assistance   Housing and Community Investment
  Community Support Statements, technical assistance with   Housing and Community Investment
  Credit References   Internal Audit
  Deposits   Customer Service
  Direct+   Customer Service
  Equity Builder Program   Housing and Community Investment
  Financial Condition   Credit
  Funding Strategies   Financial Strategists
  Ideal Way Lines of Credit (establish or increase)   Money Desk
  Mortgage Partnership Finance (MPF®) Program   MPF Staff
  Qualified Collateral Report (QCR)   Collateral
  Safekeeping, regular accounts   Safekeeping
  Safekeeping of securities delivered as collateral   Collateral
  Trading Service   Safekeeping
  Wires, incoming   Wires
  Wires, outgoing   Wires

 

 

 

 
 
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